Based in Düsseldorf, London and New York, Erste Financial Services GmbH (EFS) is an independent international servicer specialising in complex financial portfolios. As a licensed financial service provider, we serve wind-down agencies and banks involved in winding down or restructuring portfolios as well as insurance companies and investment funds which benefit from our broad servicing experience in their tactical or strategic investment decisions. EFS is distinguished from other service providers by our comprehensive experience with large client exposures and our profound knowledge of a wide range of product categories.
We offer our clients a diversified range of flexible services (credit services, OTC, derivatives services, finance/data, risk services, regulatory reporting) and products (loans, securities, derivatives and liabilities). Besides our comprehensive service for certain bank products and asset classes and even business process outsourcing (BPO) projects, we also provide carefully customised service modules for special customer requirements. EFS uses a globally standardised and scalable high-performance IT platform to align its services with different portfolio sizes and requirements and to ensure stable operation for its clients with minimised operational risks.
EFS draws on the experience from the banking operations of the former WestLB and has serviced the large and complex portfolios of Erste Abwicklungsanstalt (EAA) since 2010. In April 2016, EAA secured mission-critical resources for the future wind-down of portfolios by taking over the former Portigon Financial Services.